Managing, monitoring and supporting a network can be a challenging task. We can help maintain your network with daily operational maintenance and can also act as a sparring partner for challenging issues in your network infrastructure.
2Hip offers a 24/7 NOC solution where daily network operations are performed by experienced 2Hip engineers. Customer-equipment is added to our monitoring-platform where the equipment will be actively monitored. We’ll track items like bandwidth-usage, CPU- and memory-usage, availability of connections, collect and analyse syslog-data and respond to alerts.
With continuous monitoring and management we make sure our customer’s infrastructure operates at the highest level possible regarding availability, performance and security.
Customers with a support-contract benefit from 24/7 support but we can also offer solutions for support on normal business days, during holidays etc.
2Hip engineers are visiting the datacenters where our customers’ equipment is located on a regular basis. Remote hands for fitting extensions and/or upgrades to existing operational platforms can be performed to your needs.